Purchase and Delivery:
Invoices relate to the supply of the item only . If required postage, delivery and/ or installation, upholstery, cleaning, waxing and/or repairs incur an additional charge.
Full payment is due prior to organising delivery; and with orders from overseas payment is required upon arrival to our premises
Delivery and postage of purchased items can be organised on your behalf via our delivery partners or you can make your own arrangements
All items are paid for in full prior to delivery or pick up.
Orders:
50 % deposit is required to place orders, initial payment is acceptance of our terms and conditions, payment in full for the order is required upon delivery to our premises.
At the time of ordering advice can be provided for an ETA which is an ESTIMATE ONLY. Variables such as shipping times and delivery partners can impact on the arrival of goods.
Full payment is due prior to organising delivery; and with orders from overseas payment is required upon arrival to our premises
Insurance:
Goods are not insured by us during delivery. If you require insurance you may do so through your own insurer or you can discuss directly with us and we can liaise through our partners to obtain a quote for you.
Storage:
We have limited storage, however storage can be arranged for up to 14 days upon purchase.
Laybuys
Terms & Conditions
Local Laybuys are available for a six (6) week period.
A 40% Deposit and monthly payments are required.
Please note - Local laybuys expire after six (6) weeks.
Overseas Laybuy orders
A 50% Deposit and monthly payments are required.
Please note - Overseas laybuys expire after twelve months (12).
Deposits are not refundable for laybuys unless a new arrangement is made with the shop, please contact Lydie Du Bray Antiques on (02) 4872 2844
Refunds and Returns:
All items are sold in AS FOUND condition at time of purchase. Please keep in mind our items are antique and second hand in varying condition.
Please choose carefully as we do not refund large items for example furniture.
A credit/exchange with the shop may be considered in certain circumstances for a smaller item however it is always at the discretion of Lydie du Bray Antiques to do so. The return of said goods is at the cost of the client and contact must be made within 7 days.
In the unlikely situation that an item has been received and if it arrives in a newly damaged condition or is misplaced please advise us immediately and provide us with photographs and Lydie du Bray Antiques will discuss the best option, at their discretion, moving forward directly with you.
If you have purchased an item at a reduced amount from the ticket price or during a Sale or Promotion we do not refund or exchange.
Upholstery:
Upholstery can be organised for purchased items with a minimum 50% deposit.
Once your job is in progress with chosen fabric further payment is required and cancellation is not acceptable.